The Feedback Company Connect

The config to configure the The Feedback Company connector is located at: System > Configuration > Magmodules > The Feedback Company

Magento The Feedback Company Connect

1. General Configuration.
Enabled.
Select if you wish to enable the The Feedback Company connector in your Magento store.

Company .
Fill in your company name from your The Feedback Company account.

The Feedback Company ID.
Login to https://beheer.feedbackcompany.nl and navigate to "My Account" (Mijn Account). Here, you will find the field: "The Feedback Company ID". Copy and paste this number to the field in your Magento Admin.

Magento The Feedback Company Connect

2. Import Reviews.
To display the latest reviews in your store, you must first import the reviews. 
This can be done automatically or manually.
Note:
This feature is only available to PLUS members.

Import Automatically.
You may use the automatic import functionality which uses your Magento Cronjob.
A cronjob is a daemon which keeps running and gets activated at a certain interval (time period). Please make sure that your default Magento Cron is working. If not, contact your hosting company for help.

Update Summary.
Select the schedule for automatic updating

Update Reviews.
Select the schedule for automatic updating.

Update Review History.
Select the schedule for automatic updating.

Last Update.
The date of the latest update.

Process Manually.
Use this functionality to manually update the reviews.

Magento The Feedback Company Connect

3. Latest Reviews.
Show the latest reviews directly in the right or left area of your store to gain trust and directly show your client reviews.

Left Sidebar

Enabled.
Select if you wish to enable the left sidebar with the reviews.

Number of Reviews.
Choose how many reviews you want to show.

Character length of Reviews.
Choose the character length of the reviews.

Link to.
Link to none : there will be no link
Link internal : there will be an internal link such as www.store.com/The Feedback Company
Link external : there will be an external link to your The Feedback Company page.

Add Rich Snippets.
You may only activate the Rich Snippets when this block is shown on your Homepage only.

Right Sidebar.
Same options as above.

4. The Feedbackcompany Blocks
The extension comes with two coded blocks.
With these blocks, you can add your store rating in a Static block or CMS page.

Sidebar Style Block
You can add this custom block by pasting the following code in your CMS page or Static Block.
{ { block type="feedbackcompany/custom" name="feedbackcompany" blocktype="sidebar" } }

Small Block
You can add this custom block by pasting the following code in your CMS page or Static Block.
{ { block type="feedbackcompany/custom" name="feedbackcompany" blocktype="small" } }

Medium Block
You can add this custom block by pasting the following code in your CMS page or Static Block.
{ { block type="feedbackcompany/custom" name="feedbackcompany" blocktype="medium" } }

5. Overview Page.
We can import your customer reviews and display them in your store as new content. Link: http://www.mywebshop.com/The Feedback Company

Enabled.
Choose if you wish to enable the review overview page.

Pagination.
Choose the right pagination. Pagination is the process of dividing (content) into discrete pages.

Reviews per page.
Select the number of reviews you wish to show on a page.

Meta Title
Choose the meta title of this page.

Meta Description.
Choose the meta description of this page.

Meta Keywords.
Choose the meta description of this page, separated by a comma.



6. Invitation.
The Feedback Company can invite your customers to write customer reviews.

Activate.
Activate to allow customers to automatically receive an invitation to share a customer experience.

Connector Code.
This code can be obtained from The Feedback Company Dashboard.

Order is Completed with status.
Specify at which status you wish to send the invitation. By default, it is "Completed".

Delay.
This will ensure that the customer receives the invitation shortly after receiving the product and not before. This increases the probability of the client sharing his experience.

Remind Delay.
Send the invitation reminder x days after the previous reminder. 0 = none

Maximum Delay.
Number of days to complete order may last. If it takes longer, then no invitation will be sent.

Resend if Double.
If set to "yes", customers will get new review reminders for every new order.

Add Product links.
If yes, product links will be added to the review email, so people can leave a review about the product on your webshop

Review Link Text.
Text of the product link, use {{name}} to show the productname.

Minimum Order Tottal.
Invitation e-mail is sent only for order above this value. Use 0 for no minimum.

Exclude by Category.
It's possible to exclude categories from this reminder, enable this function to use it and select the certain categories below.

Exclude following Categories.
The invitation e-mail will not be sent whenever there is ordered a product from one of the selected categories.

7. The Feedbackcompany Productreviews
This option is still in beta, contact The Feedback Company for more information.

General
Enabled.
Enable or disable this function.

Oauth2 Client ID.
Set your Oauth2 Client ID which can be obtained from The Feedback Company.

Oauth2 Client Secret.
Set your Oauth2 Client Secret which can be obtained from The Feedback Company.

Review Settings
Default Review Status
You can set the default review status here.

Default Review Rating
Set the default rating for this review.

Import Settings
Use cronjob
Select if you want to set the cronjob for optimal automatisation.

Update Reviews
Select how many times you want to enable the cronjob for optimal automatisation.

Process Manually
You can Process the product reviews manually any time you want.

8. Log Settings
Logs can be activated in order to detect errors.
This feature is particularly useful for developers.

Enable Log Function.
Select if you wish to use the log functionality.

Auto Cleaning.
Select if you wish to use auto cleaning for the log.

Clean After Days.
Select if you wish to use auto cleaning for the log.