The Feedback Company is a customer review system which allows merchants to gather customer reviews about their products and services.
The online review tools from The Feedback Company increases customer satisfaction when there are any questions or complaints the merchants will hear this straight after the delivery of the product or service, thus they are able to respond quickly and solve any issues.
The reviews can also be used for online marketing. Over 89% of potential customers read online reviews before they decide to make a purchase at your webshop. Showing the customer satisfaction on your website convinces them that you are transparent and open about your level of service and thus a reliable merchant, this will significantly increase the conversion on your webshop! When you gather product reviews with this module, conversion can go up with a staggering 22% on product pages!
The Feedback Company Connect
With this official and free extension called the "The Feedback Company Connect" you can connect the store reviews from The Feedback Company with your Magento® 2 store so you can directly show your score and reviews in your store to gain trust and show your visitors that shopping with you is all safe
The Feedback Company Connect allows seamless integration of your Magento® 2 store with your Feedbackcompany account. Many (potential) clients are looking for references from other buyers with information about the store reliability before they are making the purchase. With The Feedback Company service you can collect store and product reviews by sending an independent and professional reminder after a product purchase so the customer can share share their opinions.
Import Merchant Reviews
Add merchant review data to your store using the API Details from your The Feedback Company account to gain more confidence. Using the Cronjob in this extension all data, such score and number of clients that wrote a review, will be automatically updated so you can show the data in the front-end using built in widgets.
Send a review invitation by email (fully automatic) a certain amount of days (adjustable) after the client has bought a product in your Magento® store. This way you can automatically gain new and fresh user content, trust and re-visits from your clients on a daily basis! In the configuration you can easily set the delay and order status for the review invitation trigger.
The extension comes with 3 different widgets which can be easily integrated in your Magento® 2 store. There is a small, medium and big sized widget which can show the number of clients that wrote a review, the total score, a link to your The Feedback Company page and your company name if provided. You can easily insert the widgets on a place you prefer using the Magento® 2 widget functionality and select if you want to uses the Rich Snippet markup in the widget. In this way you can enable Rich Snippets on website and you will also be able to show yellow stars with your URLs in the organic search engine results. On URLs with rich snippets the CTR (Click Through Rate) can increase up to 30% in Google Organic Search Results!
Release through Magento Connect & Github/Packagist - Release 1.0
Product reviews import - Release 1.1 (expected Q4 2016)
Based in the Netherlands, Magmodules aims to excel at customer service and post-sales support, with software solutions and add-ons of unbeatable quality with clear, easy to understand manuals - so you can concentrate on growing your business. If you would like further information, please contact us - we will be delighted to assist. Alternatively, to go ahead with implementing the suite today, please fill in your domain to buy this extension.
- Comes with documentation
- Made for Magento 2
- Built in Widgets
- Official The Feedback Company extension
Why do we have License keys?
We are using license keys in our extensions for licensing and anti-copy purposes. The purchased extensions will only work in the Magento® installations that you have a license keys for. Each license key is linked to one domain; the license key will need to be used for the Magento® installation running on that specific domain. You can’t use the extension without a license key as you can only activate the extension using the license key we provided for you.
Every license key is valid for one single Magento® installation. A single Magento® installation is one instance of Magento®, including an unlimited amount of websites, stores and store views.
See this guide to read more about how to change or add a license key for the staging or production environment after when your moving from domain or when you need license keys for development domains.
License Key doesn't work
If you enter a license key that is not valid for the domain where Magento® is installed on, a red error message will be shown in the configuration stating that the license key is invalid and that the extension can't be enabled.
Already purchased a license key for this domain and it still doesn't work? Get in touch with us and tell us your order number (back from when you've purchased the extension) and what you see in the Server Name field just above the License Key field - we'll be happy to help.
Moving license to a new store/domain
Our extensions comes with a 6 months support and upgrade period. After the 6 months, you can download the latest version that's available 6 months from your purchase. The license-key will stay active for a lifetime for that certain domain. When you move your store to a new domain, you also need a new license key which can be generated only once from your account dashboard under the my license keys tab. Please remind this is a one time feature so when you want to move the license key of your production store, just contact us. More about adding and editing a license key can be found here.
Do you need another license key for testing purposes?
It's possible to add 2 development/testing/staging keys after your purchase in your account dashboard under the My License Keys tab. You can only use this license keys for testing/stage/development environments as the keys asre clearly marked as testing environments. That is the case for example when using the subdomain "dev.storeurl.com" or "staging.storeurl.com" or "testing.storeurl.com" - we just need to clearly see that the license key will be used for a testing environment and can't ever be used as a production store.
Moving to a production/live environment later?
When you want to implement the extension in your testing environment for now and move to another production environment later, just purchase the extension on the final production domain so you can add development/testing/staging keys in your account under the my license keys tab.
For all orders at Magmodules is a reflection / trial period of 15 days.
During this period you can try the extension and whether it will meet your expectations.
If you are not completely satisfied with a product you return within the time limit indicated. Once we receive your request with the invoice within 15 days of shipment we will deposit as soon as possible, within 21 days, the full refund would be done.
The conditions for these 15 days "Money Back" guarantee are as follows:
- The original invoice must be included;
- If the module is already installed, it is a requirement that it is completely removed from the server and is no longer in use;
- This warranty does not apply for customized products;
- This warranty does not apply for services as the installation service, you receive only the refund of price of the products.
If you want to use our 15 day warranty please contact us. We love to hear from you the following things:
- The name of the extension;
- The order or invoice number;
- Whether you want to exchange the product or refund the purchase price that you want
- If you want a refund: please enclose your bankaccountnumber;
Although it's not required to give a reason for returning the extension but we still like to hear why you had returned the product We find it important that our customers are satisfied!
* Rewritten review import function (ajax)
* Bugfixes in widget when using WYSIWYG editor
* First Stable Magento 2 Release
Download The Feedback Company Connect (M2) for Magento (version: 1.0.1)
Availability: In stock