Best Practices

Recommendations for getting the most out of your Digitec Galaxus Integration.

Initial Setup

Start Small

1. Test with a subset of products:

   • Use category or attribute filters
   • Start with 50-100 products
   • Verify data quality before expanding

2. Use test FTP first:

   • Configure test environment credentials
   • Verify feed format meets requirements
   • Switch to production when ready

3. Run self-test:

   bin/magento digitec:selftest
   

Data Quality

1. Ensure valid EANs:

   • All products need 13-digit EANs
   • Validate EANs before enabling feeds
   • Invalid EANs cause product rejection

2. Complete product content:

   • Fill all required attributes
   • Provide content in all enabled languages
   • Use high-quality images

3. Enable data validation:

   • Keep "Enable Data Validation" on
   • Fix products that fail validation
   • Better to exclude than send bad data

Feed Configuration

Feed Frequencies

Recommended schedules:

Multi-Language Support

1. Enable only what you need:

   • German required for Swiss-German market
   • Add French/Italian based on your sales regions

2. Use dedicated attributes:

   • Don't rely on store view switching
   • Create language-specific attributes if needed

3. Verify translations:

   • Check content in all enabled languages
   • Missing translations cause empty fields

Pricing Strategy

Price Adjustments

1. Account for marketplace fees:

   • Use markup percentage for fee coverage
   • Test with small adjustments first

2. Rounding for psychology:

   • Use .95 or .99 endings
   • Keep consistent across catalog

3. Monitor competitor pricing:

   • Digitec Galaxus is price-competitive market
   • Adjust markup based on market position

Currency Considerations

• Digitec Galaxus uses CHF (Swiss Franc)
• Ensure store view is configured for CHF
• Verify price conversions if using multi-currency

Order Management

Import Settings

1. Use Order ID Prefix:

   • Always set prefix (e.g., "DG-")
   • Prevents conflicts with regular orders
   • Makes marketplace orders easy to identify

2. Customer handling:

   • Enable customer import for B2B tracking
   • Use separate customer group for reporting
   • Consider unique email format for privacy

3. Shipping method:

   • Use dedicated shipping method for DG orders
   • Helps with reporting and fulfillment routing

Fulfillment Workflow

1. Process orders quickly:

   • Swiss market expects fast delivery
   • Monitor order import frequency

2. Ship with tracking:

   • Always add tracking numbers
   • Configure carrier mapping correctly
   • Verify tracking URLs work

3. Enable notifications:

   • Turn on failed order emails
   • Turn on return request emails
   • Respond to issues quickly

Product Filtering

When to Filter

1. By category:

   • Exclude categories not suitable for marketplace
   • Include only approved product lines

2. By stock:

   • Exclude out-of-stock products
   • Or use delivery date for backorders

3. By attribute:

   • Filter by brand if selective
   • Filter by product type if needed

Filter Best Practices

• Start broad, then narrow down
• Test filters with small product sets
• Document why products are excluded
• Review filters periodically

Performance Optimization

Large Catalogs

1. Enable paging:

   • Products per batch: 5,000-10,000
   • Prevents memory issues
   • Allows progress monitoring

2. Schedule during off-peak:

   • Run heavy feeds at night
   • Avoid peak shopping hours

3. Optimize server:

   • Increase PHP memory limit
   • Use SSD storage for faster I/O
   • Dedicated cron process if possible

Monitoring

1. Check feed results:

   • Review valid/invalid counts
   • Investigate increasing invalid counts

2. Monitor logs:

   • Check for recurring errors
   • Address issues before they compound

3. Track order success rate:

   • Monitor import failures
   • Fix product gaps proactively

Common Mistakes to Avoid

Configuration

❌ Not testing FTP before enabling automation
✅ Always test connection first

❌ Setting Order ID without prefix
✅ Always use prefix to avoid conflicts

❌ Enabling all languages without content
✅ Only enable languages with actual content

Data Quality

❌ Invalid or missing EANs
✅ Validate all EANs before export

❌ Missing required attributes
✅ Complete all required fields

❌ Ignoring validation errors
✅ Fix data issues, don't disable validation

Operations

❌ Not monitoring failed orders
✅ Enable email notifications, check regularly

❌ Shipping without tracking
✅ Always add tracking for customer experience

❌ Running heavy operations during peak hours
✅ Schedule feeds during quiet times

Maintenance Checklist

Daily:

• Check for failed order imports
• Process return requests
• Verify tracking sync completed

Weekly:

• Review feed generation logs
• Check invalid product counts
• Monitor order success rate

Monthly:

• Review product filters
• Check pricing competitiveness
• Audit attribute mappings
• Verify FTP credentials still work

Need More Help?

Documentation:

• All Help Articles - Complete documentation overview

Support:

• Contact Support - Get help from our team