Configure the product review reminder invitation profile

This is an article from the Product Review Reminder extension for Magento 2. We've tried our best in the preparation of this help article. If you do not find the answer you were looking for, you can always send us a message through this form.

Locate this Grid by navigation to Marketing; Review Reminder; Invitation Profiles.

You can add an unlimited number of profiles, in this way you can diverse the different profiles into categories, client groups, store-views, or other variables.
For example, you can think about a different e-mail reminder for different product categories so the tone of voice and the introduction is always appropriate.

Enabled
Select if you want to enable this profile.

Name
Set the name of the profile, this is for internal use only.

Store view
Select for which store-view you want to set the profile invitation.

Customer Group
Select which customer groups you want to be used for this profile invitation.

Order Status
Select on which order status the review invitation needs to be scheduled.

Delay
The number of days the email will be sent out after added to the queue, use 0 for direct sending (possible values: 0-365).

Maximum offset
Don't schedule orders that are older than x-days (possible values: 0-365). Will be validated on order creating date.

Conditions
Within the condition section, you can set what conditions need to be met so the review invitation is scheduled. This can be an order amount price, a specific SKU, or other catalog conditions.

Mail Settings
Configure the sender of the e-mail as well as a BCC e-mail to get even more insights on the sent e-mails, also set the default template here, if you want to edit this default template, please follow this guide.

Coupon
Enable this option to send a coupon e-mail to the client after submitting a review. Please note that this e-mail is only sent after approving a review. 
You can select the cart rule for which coupon-code is going to be sent as well as the template of the e-mail. See this post on how to edit this template.

Override the default email template for the review invitation e-mail as well as the coupon e-mail per country if needed.
In this way, you can specify the different languages and connect them with the right e-mail template. 
The review form itself is shown on the store-view where the client made the purchase.

Direct Help

At Magmodules, our support team is here to help you every step of the way. If you can't find a solution in our Knowledgebase, simply fill in the form below. We are in the Central European Timezone, and all your details are securely sent to us.
The more information you provide, the better we can assist you. Trust us to guide you through any challenge and ensure a seamless experience with our products and services.
Support by e-mail contact@magmodules.eu
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Jeroen Custers
Zeer professionele Magento plugin developer met hele goede ondersteuning.
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Rick Manders
De snelheid van reageren en het niveau van meedenken zijn bewonderingswaardig! Uniek bij een modulebouwer! Een kleine vijf jaar ervaring met Magmodules en telkens staan ze voor je klaar bij inhoudelijke vragen. Goed bezig.
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Excellent service yet again from the Magmodules team that provide super support, quickly understand the issues and deliver solutions that are stable and work. Greatly appreciate your help.
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Ernests Roberts Verins
the support responded very quickly
Google 13 Mar 2025
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Jesse Williams
I've been using their google reviews software for a year now, without issues. I had a question recently and emailed them, and was responded to within a fee hours. Fantastic service. Truly great.
Google 06 Mar 2025
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Smart Ink
Al lange tijd klant. Gebruik diverse software. Indien je iets niet weet wordt je altijd netjes en snel geholpen!
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Paul Leenheer
Support op Mollie module voor Magento 1 gekregen waar deze toch al een tijdje end of life is! Dat zijn partners waar je wat aan hebt. Goed voor je merk (Mollie), goed voor je eigen dienstverlening en goed voor henzelf. TOP!
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Super goede support, snel opgepakt en fijne communicatie, ga zo door!
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Simply Baby
I had some styling issues with the Mollie Payments extension on my website and Frank has been incredibly responsive and helpful with fixing these issues. Within 30 minutes of activating the extension for Frank to investigate he came back to me with the resolution and the extension now displays precisely as it should.
Google 27 Jan 2025
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Ronny Oonk
Zeer klantgericht, heeft ons goed geholpen met een technisch probleem in Magento
Google 06 Jan 2025