Create a Shopreview Form

Create and manage custom review forms with the Shopreview extension. The form builder allows you to create flexible forms tailored to your needs.

Accessing Review Forms

Navigate to Marketing → Shopreview → Review Forms to manage your forms.

Review Forms Grid

The grid displays all your review forms with the following columns:

Column	Description
Form ID	Unique identifier
Page Title	The title displayed on the review page
Store View	Which stores can access this form
URL Key	The URL path for the form
Customer Group	Which customer groups can access the form
Created At	When the form was created
Updated At	When the form was last modified

Grid Actions

Add New - Create a new review form
Edit - Click form row or select Edit from actions
Delete - Remove a form (also deletes associated reviews)

Creating a Review Form

Basic Settings

Click Add New in the forms grid
Configure the basic settings:

Setting	Description
Page Title	Title displayed on the review page header
URL Key	URL path (e.g., `store-reviews` creates `yourstore.com/store-reviews`)
Store View	Select which stores can access this form
Customer Group	Restrict access to specific customer groups (optional)

Form Fields

Build your form by adding fields. Each field has configurable options.

Available Field Types

Type	Use For
Text	Short text input (name, email, etc.)
Textarea	Long text input (review content)
Rating	Star rating selection
Select	Dropdown selection
Radio	Single choice from options
Checkbox	Multiple choice selection

Field Options

Each field can have:

Option	Description
Label	Field name displayed to users
Required	Whether the field must be filled
Sort Order	Position in the form
Use in Widget	Display this field value in widgets
Visible in Listing	Show in review listing
Use as Email	Mark as email field for coupon delivery

Coupon Settings

Reward reviewers with discount coupons:

Enable Attach Coupon option
Select a Cart Price Rule to generate coupons from
Choose Email Template for coupon delivery
Select Sender for the email
Add optional Message to include with coupon

Note: The cart price rule must be configured to generate unique coupon codes (Use Auto Generation).

Form URL Structure

Review forms are accessible at:

https://yourstore.com/[url-key]

Examples:

URL Key: reviews → yourstore.com/reviews
URL Key: store-reviews → yourstore.com/store-reviews
URL Key: feedback → yourstore.com/feedback

Field Builder Best Practices

Essential Fields

A good review form typically includes:

Name (text, required)
Email (text, required, use as email)
Rating (rating, required)
Review (textarea, required)

Optional Fields

Consider adding:

Title/Summary (text) - Brief review headline
Would Recommend (radio) - Yes/No recommendation
Location (text) - City/country
Order Number (text) - Link to purchase

Field Order

Arrange fields logically:

Personal information (name, email)
Rating/score
Review content
Optional/additional fields

Customer Group Restrictions

Limit form access to specific customer groups:

All Groups - Anyone can submit (respecting guest settings)
Specific Groups - Only selected groups can access

Use cases:

VIP customer feedback forms
B2B customer surveys
Loyalty program reviews

Store View Assignment

Each form can be assigned to:

Single store - Form only accessible on that store
Multiple stores - Form shared across stores
All stores - Global form

Benefits of multiple forms:

Different languages per store
Store-specific questions
Different URL keys per locale

Editing Forms

Modifying Existing Forms

Click the form in the grid to edit
Make changes to settings or fields
Click Save
Clear cache

Important: Changing field structure may affect how existing reviews display.

Duplicating Forms

To create a similar form:

Create new form
Manually recreate fields
Adjust settings as needed

Deleting Forms

Warning: Deleting a form also deletes all associated reviews.

To delete:

Open the form
Click Delete
Confirm deletion

Consider disabling the form (remove from store views) instead of deleting to preserve review data.

Best Practices

Form Design

Keep forms simple - fewer fields = more submissions
Make rating and review content required
Use clear, descriptive field labels
Consider mobile users - avoid too many fields

Spam Prevention

Enable reCAPTCHA in configuration
Consider disabling guest reviews if spam is an issue
Use auto-approve carefully

Coupon Strategy

Create specific cart rules for review rewards
Set reasonable discount amounts
Configure expiration dates
Test coupon delivery before going live

Need More Help?

Documentation:

All Help Articles - Complete documentation overview

Support:

Contact Support - Get help from our team

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