How to Configure the MessageBird plugin for Magento 2

This is an article from the MessageBird extension for Magento 2. We've tried our best in the preparation of this help article. If you do not find the answer you were looking for, you can always send us a message through this form.

Starting with the general settings where the MessageBird account can be connected with your Magento store.

Version
Shows the latest version of the plugin, click the check button to see if you are currently using the latest version.

Enabled
Enable or disable the plugin on store-level.

Credentials
You can obtain the Live and Test API Key directly from your MessageBird Dashboard through this link. Please note that sending messages with Test Mode disabled uses your available credits.

Test Mode
Set to Yes if you want to dry-run the messages, if set to No, messages will be sent.

API Key - Live
Fill in the LIVE API key obtained from your MessageBird account.

API Key - Test
Fill in the TEST API key obtained from your MessageBird account.

Sender Name
Fill in the name used as the sender

Phone Number
Fill in the phone number used to sent the text messages, this number should match your MessageBird account settings.

Enable the different triggers moments and set the message that is going to be sent to the customer.

Order
Enable to send the order confirmation through MessageBird to the customer.

Message
Available variables: { { order_id } }.

Invoice
Enable to send the invoice notification through MessageBird to the customer.

Message
Available variables: { { currency } }, { { amount } }, { { order_id } }.

Shipment
Enable to send the shipping notification through MessageBird to the customer.

Message
Available variables: { { address } }.

Credit
Enable to send the credit-memo notification through MessageBird to the customer.

Message
Available variables: { { order_id} }.

Product alerts for out-of-stock
Enable this option to send the back-in-stock notification from Magento through MessageBird instead of through e-mail.

Message
Available variables: { { product_name} }.

Product alerts for price changes
Enable this option to send the product price change notification from Magento through MessageBird instead of through e-mail.

Message
Available variables: { { product_name} }.

Payment Reminder Messages
In collaboration with Mollie payments, we have made it possible to notify customers about unfinished payments using an e-mail. With the MessageBird integration, we can share this payment link directly with them through a text message so the customers can directly revive their order.

Please note that;
- This feature is only available when the Mollie Payments plugin is installed and enabled;
- The message is only sent if the customer didn't finish their order in a certain time period.

It's possible to restrict the triggers to specific statuses or client groups.

General Communication
Select the customer group for where you want to trigger the MessageBird messages.

Statuses
You can set the status on which moment the MessageBird notification would be triggered for;

  • Orders
  • Invoices
  • Credit Memos
  • Shipments

Enable this function to write debug records and log events, API calls, and other debugging-related information into a debug.log file.
Errors are always logged and written into the error.log file.

Direct Help

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