Get Started with Channable for Magento 2

Get Channable Connect up and running in minutes. This guide walks you through the essential setup steps to connect your Magento store with Channable and start selling on marketplaces.

Prerequisites

Before you begin:

• Active Channable account
• Admin access to Magento
• Products with EAN/GTIN codes (for marketplace selling)
• Cron configured and running in Magento

Step 1: Enable the Module

1. Go to Channable → General in your Magento admin
2. Set Enable to Yes
3. Click Save Config
4. Flush cache: System → Cache Management → Flush Magento Cache

Step 2: Configure Your Product Feed

1. Go to Channable → Product Feed
2. Configure the essential settings:

3. Under Product Types → Configurable Products:

   • Use Configurable/Simple Products: Only Linked Simple Products
   • Use Parent URL for Simples: Yes, with Auto-Link
   • Use Parent Image for Simples: Only if Empty

4. Click Save Config

Get Your Feed URL

Step 3: Connect Feed to Channable

1. Log in to your Channable account
2. Create a new project or open an existing one
3. Add a new import source and select Magento 2
4. Either:
   • Click Auto Connect with Channable in Magento, or
   • Copy the JSON Product Feed URL and paste it in Channable

Channable will now fetch your product catalog.

Step 4: Enable Order Import (Optional)

If you're selling on marketplaces (bol.com, Amazon, etc.), enable order import:

1. Go to Channable → Orders
2. Set Enable to Yes
3. Configure order settings:

4. Click Save Config

Get Your Webhook URL

Configure in Channable

Test the Connection

Step 5: Enable Product Updates (Optional)

Keep your marketplace stock and prices synchronized in real-time:

1. Go to Channable → Product Updates

2. Set Enable to Yes

3. Configure the webhook per store view

4. Under Settings:

   • Cron Enable: Yes
   • Frequency: Every 5-15 minutes

5. Click Save Config

6. Copy the webhook URL to your Channable account

Verification Checklist

Run through this checklist to confirm everything is working:

• bin/magento channable:selftest shows all success
• Feed Preview shows your products correctly
• Channable successfully imports your feed
• Test order imports successfully (if orders enabled)
• Product updates are being sent (check Product Updates grid)

Common Setup Issues

Products not appearing in feed

Orders failing to import

Feed URL returns error

Need More Help?

Documentation:

• All Help Articles

Support:

• Contact Support