Coupon Rewards for Customer Reviews

Configure the discount:

Set coupon description shown in cart:

• Default Store View: "Review Reward - 10% Off"

4. Click Save Rule

The extension includes a default coupon template. To customize:

1. Go to Marketing → Email Templates
2. Click Add New Template
3. Load Review Reminder Coupon template
4. Customize content
5. Save with a new name
6. Select in profile's Default Coupon Template

Available variables for coupon templates:

• Too low (< 5%): May not motivate reviews
• Sweet spot (10-15%): Good balance of incentive and margin
• Too high (> 20%): May attract low-quality reviews

In your cart price rule, set reasonable expiration:

• 30-60 days: Encourages timely redemption
• No expiration: May reduce urgency

Consider adding minimum order value to cart rule:

• Prevents abuse on very small orders
• Maintains healthy margin

In cart price rule settings:

• Uses Per Coupon: 1 (each code single-use)
• Uses Per Customer: Consider limiting repeat usage

Monitor how many review invitations result in reviews:

1. Compare sent emails vs reviews submitted
2. Track via Email Queue (Sent vs Reviewed)

Track coupon usage in cart price rule:

1. Go to Marketing → Cart Price Rules
2. Open your review coupon rule
3. Check Times Used statistic

• Verify Use Auto Generation is enabled on cart rule
• Check cart rule is Active
• Verify profile has Attach Coupon enabled

• Check Send coupon on configuration matches your expectation
• Verify coupon email template is selected
• Review Processing Log for errors

• Check cart rule conditions (customer groups, dates, etc.)
• Verify coupon hasn't expired
• Ensure coupon hasn't already been used

Cart Rule:

• Coupon: Specific Coupon, Auto Generation
• Apply: Percent of product price discount
• Amount: 10
• Min order: €25

Profile Settings:

• Attach Coupon: Yes
• Cart Rule: (select above rule)
• Send coupon on: First review only

Result: Customer reviews a product → Receives unique 10% off code → Valid on orders €25+