Get Started with Magento 2 FAQ extension

This is the quick start guide for the FAQ Manager. We'll get you up and running in about 5 minutes. This covers the basics — enabling the module, creating your first topic and FAQ, building a landing page, and checking that everything works on the frontend. If you're new to this or just want to get started quickly, you're in the right place.

Get FAQ Manager running in 5 minutes.

Prerequisites

• Module installed and enabled
• Cache cleared
• Admin access to your Magento store

Step 1: Enable the Module

Navigate to: Stores → Configuration → Magmodules → FAQ

Set Enabled to Yes and save the configuration.

If you want FAQs to show on product and category pages, make sure Enable FAQs on Product Pages and Enable FAQs on Category Pages are also set to Yes (they are enabled by default).

Step 2: Create a Topic

Navigate to: Content → FAQ → FAQ Topics → Add New Topic

Fill in:

• Name: e.g. "Shipping & Delivery"
• URL Key: e.g. "shipping-delivery"
• Is Active: Yes
• Position: 10

Save the topic.

Step 3: Create FAQ Questions

Navigate to: Content → FAQ → FAQ Questions → Add New FAQ

Fill in:

• Is Active: Yes
• Question: e.g. "How long does delivery take?"
• Short Answer: A brief one-liner (shown as intro text on pages and widgets)
• Full Answer: The complete answer with formatting via the WYSIWYG editor
• Topic: Select the topic you just created

To link the FAQ to products, open the Products tab, click Select Products, and pick the relevant products from the grid.

Save and repeat for additional questions.

Step 4: Create a FAQ Page

Navigate to: Content → FAQ → FAQ Pages → Add New Page

Fill in:

• Is Active: Yes
• Title: e.g. "Frequently Asked Questions"
• URL Key: e.g. "faq"
• Design Theme: Pick the template matching your theme (Hyva or Luma, with or without topic icons)

In the Assigned Topics tab, click Add Topic and select the topic(s) you want to display on this page.

Save the page.

Step 5: Verify on the Frontend

Visit your store at https://yourstore.com/faq (or whatever URL key you chose). You should see:

• Your page title and any intro text
• Topics with their FAQ questions as expandable accordions
• Schema.org FAQPage markup in the page source (inspect with browser dev tools or Google's Rich Results Test)

If you linked FAQs to products, navigate to a linked product page — the FAQs should appear below the product details.

Need More Help?

Documentation:

• All Help Articles - Complete documentation overview

Support:

• Contact Support - Get help from our team