FAQ Manager

Version v1.0.0
Platform Magento 2
Last Updated 9 March 2026

Magento 2 FAQ Manager – Help & Documentation

The Magento 2 FAQ extension allows Magento stores to create and manage frequently asked questions directly within the Magento admin. FAQ content helps customers quickly find answers to common questions about products, services, shipping, or policies without needing to contact customer support. When structured correctly, FAQ content can also help search engines better understand the information on your website.

This helpdesk page provides practical documentation for installing, configuring, and maintaining the Magento 2 FAQ module. The documentation explains how FAQ items can be created, organized, and displayed within your Magento store, as well as where the relevant configuration options are located in the Magento admin panel.

You will also find guidance on how to structure FAQ content effectively, including how questions and answers are stored, how they can be assigned to categories or pages, and how the extension integrates with Magento page layouts and frontend templates. Understanding these configuration options helps ensure that FAQ content is displayed clearly and consistently across your store.

In addition to installation and configuration instructions, this helpdesk section includes troubleshooting guidance, common configuration scenarios, and best practices for managing FAQ content within Magento. Whether you are setting up the extension for the first time or updating existing FAQ content, this documentation will help you maintain a well-structured and easy-to-manage FAQ section in your Magento store.

Direct Help

At Magmodules, our support team is here to help you every step of the way. If you can't find a solution in our Knowledgebase, simply fill in the form below. We are in the Central European Timezone, and all your details are securely sent to us.
The more information you provide, the better we can assist you. Trust us to guide you through any challenge and ensure a seamless experience with our products and services.
Support by e-mail contact@magmodules.eu
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Alexandru-Manuel Carabus
Magmodules sets the bar for Magento module quality and support—we check their catalog first for client feature requests, and they’re our first choice for licenses.
Google 11 Nov 2025
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Matt Austin
Possibly the fastest support response times of any Magento Extension vendor. Great extensions too!
Google 09 Sep 2025
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Jan Privé
Dankzij de heldere uitleg en snelle reactie van Magmodules kon mijn vraag, en dus mijn Magento-probleem, binnen enkele uren worden beantwoord. Doeltreffend, zonder moeilijke termen, gewoon zo als het zou moeten zijn.... Bedankt!
Google 05 Sep 2025
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Denis Metzler
To evaluate a provider, it is not enough to consider only the product offered, but also its after-sales service, such as support and troubleshooting. Magmodules has been extremely satisfactory at all levels on multiple occasions and sets the bar at the top when comparing the competition.
Google 02 Sep 2025
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Bleijenberg winkelinrichting en materialen
Goed bereikbaar, reageren snel en denken oplossingsgericht. Een aanrader.
Google 30 Jul 2025
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Patrick Verduijn
Magmodules biedt plugins aan die van hoge kwaliteit zijn tegen een goede prijs, waar dit bedrijf in uitblinkt is de bereidheid om de zeldzame feedback & problemen met de plugins te willen onderzoeken, mee te willen denken in het debuggen van problemen en goede oplossingen toe te passen. In mijn decennium ervaring met Magento & 3th parties is Magmodules absoluut een uniqum binnen de markt.
Google 25 Jul 2025
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Erik de Groot
Magemodules heeft hele sterke Magento extensies en een proactieve support. Al jaren heel erg tevreden over jullie service en producten!
Google 18 Jul 2025
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René Zeuner
We are using the Mollie Magento extension from Magmodules. It works excellently without flaws. Very fast, competent and friendly support. Thanks!
Google 30 Jun 2025
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R. U.
Erg goed team, reageren snel en duidelijk en hebben met toegang tot onze database erg goed geholpen (eigenlijk een gratis customization).
Google 18 Jun 2025
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Hugo de Groot
Uitstekende support! Wij gebruiken o.a. de Rich Snippets Suite extensie voor onze Magento 2 webshop (Hyvä) en hadden een specifieke vraag over structured data op PLP-pagina’s. Binnen no-time kregen we een inhoudelijk en duidelijk antwoord. Zeer prettig contact en goed onderbouwde uitleg. Absoluut een betrouwbare partner voor Magento-extensies!
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